Managed Services
5G coverage and speeds are transforming business operations. It is critical to ensure that your 5G Fixed Wireless network is optimized. This includes proactive network monitoring, organizing groups/profiles/configurations and much more. First Call Wireless offers tremendous Managed Service value at affordable pricing.
We offer multiple packages to meet your specific business needs. Find out more below.
Managed Services Packages
All Managed Services packages require customers to purchase OEM Cloud Management
Standard
per month, per device
as low as $10.00
Available for Primary Router / Cellular Connectivity
Available for Back-Up / Failover Cellular Connectivity
Basic Help Desk
Basic Set-Up of Cloud Management Platform, limited configuration and notifications
Proactive Router Monitoring / Uptime
Level 1 Carrier Connectivity Troubleshooting
Advanced RMA: Rushed Service
Management of SD-WAN handoff
Advanced
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Quote
Available for Primary Router / Cellular Connectivity
Available for Back-Up / Failover Cellular Connectivity
Business Hours Help Desk
Set-Up of Cloud Management Platform with multiple settings available and firmware update notifications
Proactive Router Monitoring / Uptime
Level 1 Carrier Connectivity Troubleshooting
Advanced RMA: Rushed Service
Management of SD-WAN handoff
Premier
Please contacts us for a quote
Quote
Available for Primary Router / Cellular Connectivity
Available for Back-Up / Failover Cellular Connectivity
Everyday, All Day Help Desk
Complete Set-Up of Cloud Management Platform and firmware update
Reactive Router Monitoring prevents issues before they even happen
Fire Team Carrier Connectivity Troubleshooting
Advanced RMA: Expedited Service + prepaid return label
Management of SD-WAN handoff
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